Is RIMEMO a B2B platform？ Yes, RIMEMO is a B2B platform of Shaanxi Decor Imp. & Exp. Co., Ltd. to show educational products, crafts & party supplies, storage & organization, novelty gifts manufactured by our own 8 factories and coopearted factories.

Is RIMEMO a manufacturer？Yes, RIMEMO is a designing and manufacturing company who has in house design group and owns 8 factories for wood and paper respectively.

How many years experience do you have in production and export？RIMEMO is an on-line sales platform of Shaanxi Decor Imp. & Exp. Co., Ltd. who has had more than 2

What kind of products do you make?RIMEMO is designing and manufacturing maps & globes, memo boards, paper supplies, puzzle & games, crafts and party supplies, s

To whom do you sell your products? We mainly sell to importer, wholesaler retailer, gifts & promotions company, as well as on-line shops.

Where are your products mainly used?Our products are mainly for home including home office, kitchen, lobby, living room and children's room. Also some speci

What is the process of placing an order? 1) Select items you're interested in 2) Our sales will send you photo quotation with more similar items. 3) Select items you'd like to order with qty. 4) Our sales will send yo

What is the MOQ of each product? MOQ (Minimum Order Quantity) is vary from 100pcs to 1000pcs according to the product materials and manufacturing technique. Our sales will list the MOQ of inquiried items on the photo quotation.

What is the MOA of each order? The MOA (Minimum Order Amount) of each order is US$3000. For any trial orders which less than our MOA, we will add US$200 handling charge on each shipment.

What payment methods do you accept?Basiclly, we only accept T/T (Telegraphic Transfer) payment, 30% deposit before production + 70% balance against copy of B/L

What curriencies can I use? Normally we use US$ as the basic curriency. Other options may also acceptable, please check with our sales to see the possibilities.

What are the modes of transportation? Basically the orders are shipped by sea freight. For urgent shipment, air cargo or even courier services like UPS, TNT from door to door may be used upon requests.

Where is the port of departure? Most of the orders are shipped from Shanghai, China.

Which countries do you ship to? We could ship to any major cities of most of the countries.

How do you keep the steady product quality? The steady product quality comes from qualified management, standard process, experienced worker and strict quality control which have been carried out and kept improving during the past 20 years.

Will photos of the bulk be sent before shipment? Yes, it is one of the essential step to send clients detailed photos from individual product to the whole bulk before shipment.

What if there is any quality problem? We guarantee one year warranty of our shipped products. Please supply the photos of the defected items with quantity to our sales for compensation.

How long will you response our inquiry? The inquiry will be assigned to the sales who is in charge of corresponding market as soon as we receivie it. You will recevie our reply within 24 hours during regular business hours.

If you have any questions that the FAQ page was unable to answer, please email to support@rimemo.com Please email to support@rimemo.com with your company name & address, as well as your detailed questions that will allow us to better serve your request.

Is our information confidential? All clients' information is kept private and confidential which only be used for ordering, manufacturing, shipping and after sale servicing.

Is our order confidential? All clients' order information is always kept confidential unless under clients' approval during the order process, like corresponding factory or shipping forwarder.